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| Privacy Notice |
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Information Collection and Use
Information Collection
A1 Ink is the sole owner of the information collected on this website.
A1 Inkcollects information from our users at several different points on our Web site.
Registration
In order to use some features of this Web site, a user must first complete the registration form.
During registration a user is required to give contact information (such as name and email address).
We use this information to contact the user about services on our site for which he has expressed interest.
It is optional for the user to provide demographic information such as income level and gender,
and unique identifiers such as, username and password,
but encouraged so we can provide a more personalized experience on our site.
Order
We request information from the user on our order form.
A user must provide contact information (such as name, email, and shipping address)
This information is used for billing purposes and to fill customer’s orders.
If we have trouble processing an order, the information is used to contact the user.
Financial information (such as credit card number, expiration date) is collected by our credit card processor HSBC.
Information Use
This information will only be used in connection with the main purpose of this website.
Profile
We store information that we collect through cookies and log files
to create a profile of our users.
A profile is stored information that we keep that details aggregate viewing preferences.
Consequently, collected information is not tied to the users personally identifiable information
We share aggregated profiles with other third parties.
Cookies
A cookie is a piece of data stored on the user’s computer tied to information about the user.
[Usage of a cookie is in no way linked to any personally identifiable information while on our site.]
We use both session ID cookies and persistent cookies.
For the session ID cookie, once users close the browser, the cookie simply terminates.
A persistent cookie is a small text file stored on the user’s hard drive for an extended period of time.
Persistent cookies can be removed by following Internet browser help file directions.
Some of our business partners use cookies on our site (for example, advertisers).
However, we have no access to or control over these cookies,
once we have given permission for them to set cookies for advertising.
This privacy statement covers the use of cookies by this web site only and does not cover the use of cookies by any advertisers.
Log Files
Like most standard Web site servers we use log files.
This includes internet protocol (IP) addresses, browser type,
internet service provider (ISP), referring/exit pages, platform type, date/time stamp,
and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate,
and gather broad demographic information for aggregate use.
IP addresses, etc. are not linked to personally identifiable information except for the purposes of fraud prevention
such as to assist in the tracking of users of stolen credit card numbers.
Clear Gifs (Web Beacons/Web Bugs)
We do not employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs).
In addition, we do not use clear gifs in our HTML-based emails.
Communications from the Site
Special Offers and Updates
We send all new members a welcoming email to verify password and username.
Established members will occasionally receive information on products,
services, special deals, via a newsletter if they subscribe to it.
Out of respect for the privacy of our users we present the option to not receive these types of communications.
Newsletter
If a user wishes to subscribe to our newsletter,
we ask for contact information such as name and email address.
Out of respect for our users privacy you must opt-in to receive these communications
and we provide a way to opt-out of these communications.
Service Announcements
On rare occasions it is necessary to send out a strictly service related announcement.
For instance, if our service is temporarily suspended for maintenance we might send users an email.
Generally, users may not opt-out of these communications, though they can deactivate their account.
However, these communications are not promotional in nature.
Customer Service
We communicate with users on a regular basis to provide requested services
and in regards to issues relating to their account we reply via email or phone,
in accordance with the users wishes.
Sharing
Legal Disclaimer
Though we make every effort to preserve user privacy,
we may need to disclose personal information when required by law
wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding,
a court order or legal process served on our Web site.
Aggregate Information (non-personally identifiable)
We share aggregated demographic information with our partners and advertisers.
This is not linked to any personally identifiable information.
Third Party Advertisers
A1 Inkdoes not share personal Web site usage information about users with a any third party.
We DO NOT Share Personal Information with Third Parties
Third Party Intermediaries
We use an outside shipping company to ship orders, and a credit card processing company (HSBC)
to bill users for goods and services.
These companies may retain, share, store or use personally identifiable information for a secondary purpose.
Users of this website should satisfy themselves as to the privacy policies of these companies.
Thes companies are "The Royal Mail" and "HSBC Bank PLC"
Business Transitions
In the event A1 Ink goes through a business transition,
such as a merger, being acquired by another company,
or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred.
Choice/Opt-out
Our users are given the opportunity to ‘opt-out’ from any optional communications from us.
Users who no longer wish to receive our newsletter and promotional communications
may opt-out of receiving these communications by replying
to unsubscribe in the subject line in the email or email us.
Links
This Web site contains links to other sites.
Please be aware that we, A1 Ink, are not responsible for the privacy practices of such other sites.
We encourage our users to be aware when they leave our site
and to read the privacy statements of each and every Web site that collects personally identifiable information.
This privacy statement applies solely to information collected by this Web site.
Surveys & Contests
From time-to-time our site requests information from users via surveys or contests.
Participation in these surveys or contests is completely voluntary and
the user therefore has a choice whether or not to disclose this information.
The requested information typically includes contact information (such as name and shipping address),
and demographic information (such as postal code).
Contact information will be used and may be shared with the contest/survey sponsors to notify the winners and award prizes.
Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Users’ personally identifiable information is not shared with third parties unless we give prior notice and choice.
Though we may use an intermediary to conduct these surveys or contests,
they may not use users’ personally identifiable information for any secondary purposes.
Tell-A-Friend
If a user elects to use our referral service for informing a friend about our site,
we ask them for the friend’s name and email address.
A1 Ink will automatically send the friend a one-time email inviting them to visit the site.
A1 Ink does not store this information.
Chat Rooms, Message Boards, and Public Forums
Please keep in mind that whenever you voluntarily disclose personal information online -
for example on message boards, through e-mail, or in chat areas -
that information can be collected and used by others.
In short, by posting personal information online that is publicly accessible,
you may receive unsolicited messages from other parties in return.
Security
This Web site takes every precaution to protect our users’ information.
When users submit sensitive information via the Web site, their information is protected both online and off-line.
We do not collect sensitive information such as your credit card number ourselves.
This is done by HSBC Bank using its own secure servers.
We also do everything in our power to protect user-information off-line.
All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices.
Only employees who need the information to perform a specific job
(for example, our billing clerk or a customer service representative)
are granted access to personally identifiable information.
Our employees must use password-protected screen-savers when they leave their desk.
When they return, they must re-enter their password to re-gain access to user information.
Furthermore, ALL employees are kept up-to-date on our security and privacy practices.
Any time new policies are added, our employees are notified and/or
reminded about the importance we place on privacy,
and what they can do to ensure our users’ information is protected.
Finally, the servers that store personally identifiable information are in a secure environment,
contained in a secure datacentre.
If users have any questions about the security at our Web site, users can send an email to sales@a1ink.com
Supplementation of Information
In order for this Web site to properly fulfill its obligation to users
it is necessary for us to supplement the information we receive with information from 3rd party sources.
Credit/Fraud Check
Our bank will validate all credit card transactions, this will require checking of account information and
adress information. To protect against fraud a fraudulent usage check may also be made.
ID/Address Verification
We will verify that the address for delivery matches that of the credit card holder.
This is to help prevent use of fraudulently acquired credit card numbers.
Purchasing History
In order for this Web site to enhance its ability to tailor the site to a user’s preference,
we record information about the purchasing habits of users.
Enhancement of Marketing Profile
We purchase third party marketing data and add it to our existing user database
to better target our advertising and provide pertinent offers we think our users would be interested in.
We use this information to enhance or overlay the ‘profile’ of individual users.
This aggregate marketing data is therefore tied to the users’ personally identifiable information.
Correcting/Updating/Deleting/Deactivating Personal Information
If a user’s personally identifiable information changes
(such as postal code, phone, email or postal address),
or if a user no longer desires our service,
we provide a way to correct,
update or delete/deactivate users’ personally identifiable information.
Notification of Changes
If we decide to change our privacy policy,
we will post those changes to this privacy statement
and other places we deem appropriate so our users are always aware of what information we collect,
how we use it, and under what circumstances, if any, we disclose it.
If, however, we are going to use users’ personally identifiable information in a manner different
from that stated at the time of collection we will notify users by posting a notice on our Web site for 30 days.
Contact Information
If users have any questions or suggestions regarding our privacy policy, please contact us at:
Email: sales@a1ink.com
A1 Ink
Granville Street
Runcorn
Cheshire
WA7 1NE
Tel. 0870 11 21465
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